QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge equivalent to a four-year college degree, plus 5 to 7 years of experience and/or training in direct sales, account management, sales presentations, and trade show exhibiting, or an equivalent combination of education and experience.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid Oklahoma Driver's License and a driving record acceptable to the City's insurance carrier.
If applicable, must be able to achieve the required level of NIMS proficiency based on position.
PREFERRED EXPERIENCE, CERTIFICATES, LICENSES, REGISTRATIONS
Bachelor’s degree in hospitality management, business, sales, or marketing.
Experience with outside sales for hotels, conferences, and/or meeting spaces.
SOFTWARE SKILLS REQUIRED
Intermediate: Accounting, contact management, database, other, Excel, Microsoft Word
Basic: PowerPoint, Microsoft Teams, Google Drive, Google Sheets, Google Docs, Adobe PDF
Preferred: knowledge of Simpleview CRM
Regular use of complex machines and equipment (desktop/laptop computer and software, etc.). Must be comfortable working on a Microsoft Surface Laptop.
RESPONSIBILITY FOR WORK OF OTHERS
Not indicated.
PUBLIC CONTACT
Regular contacts with patrons where the contacts are initiated by the employee. Involves both furnishing and obtaining information and, also, attempting to influence the decisions of those persons contacted. Contacts of considerable importance and of such a nature that failure to exercise proper judgment may result in important tangible or intangible losses to the organization.
EMPLOYEE CONTACT
Contacts with other departments or offices and frequently with individuals in middle level positions, including consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also establishes important contacts with associates as required in advanced supervisory jobs.
WORKING CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Normal working conditions as found within an office setting, where there is a controlled temperature and a low noise level, plus minimal distractions. While performing the functions of this job, the employee is frequently exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is continuously required to talk or hear, and regularly required to stand, walk, and sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is also occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds and regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
ADDITIONAL INFORMATION
Position Expectations and Required Skills:
-Must understand and demonstrate the City's Mission (Trustworthy Service, through Continuous
Improvement) and Core Values.
-Must be willing to occasionally work beyond normal working hours when assigned to attend functions.
-Must be willing and able to travel locally, regionally, and nationally (occasionally overnight) as required to conduct business and attend conferences, seminars, and exhibits.
-Must have good organizational skills.
-Must be willing and able to learn new systems and technology.
-Must have strong communication skills, telephone etiquette, and human relations skills in dealing with the public.
-Must have excellent English composition abilities and be able to accurately spell and type.
-Must be able to think strategically about sales and service activities and interact tactfully with meeting planners, city leaders, stakeholders, and other tourism partners to represent Visit Edmond in a welcoming and professional manner.
-Must be service orientated—actively looking for ways to help people, creative and innovative ideas to keep up with the moving trends in the meetings and events profession.
-Must have an understanding of the hospitality, tourism, and visitor development industry.
